Customer Reviews
Average Customer Review
(29 customer reviews) 50 of 52 people found the following review helpful
Clearplay HD,
January 12, 2010 David R. Johnston "Stonewall" (Kernersville, NC USA) - See all my reviews
This review is from: ClearPlay HD Upconvert DVD Player with 12-month Membership (Electronics)
I have been a fan of Clearplay since they started. The earlier, non-HD players, had a few flaws, but worked well. There were problems with some of the movie filters which caused the player to hang up momentarily. The next generation of players seemed to have some serious technical problems, and at one point I thought about cancelling my membership. I decided to speak with their customer support group and decided to give their new HD player a try. I love it. The quality is there. They still have a problem with some of their movie filters, but I have not experienced any hardware issues. It looks like they got a handled on their players.
27 of 28 people found the following review helpful
Never had a problem, but membership facts should be clarified,
August 30, 2010 Frank McCown - See all my reviews
This review is from: ClearPlay HD Upconvert DVD Player with 12-month Membership (Electronics)
I absolutely love my ClearPlay DVD player. I have owned it for close to a year and never had a problem with it. I rent from Blockbuster, Redbox, etc., and I've never rented a movie for which a filter was not available.
I see that many people on Amazon are upset about ClearPlay's membership policies, and I agree that it is not made clear on their website that if you don't continue your membership, you can't continue to use the filters. This should definitely be clarified. The salesperson I spoke with when first purchasing my player made sure I understood that the filters could no longer be used once my membership expired. Although this means I have to keep my membership current, I understand their business model... how will they make money when people only purchase a 1 month membership, download all the filters they can, and then quit?
Occasionally ClearPlay has specials where you can extend your membership for a lower rate, so if you take advantage of the...Read more
41 of 48 people found the following review helpful
Won't work with Netflix/Blockbuster, only w/ retail DVD's (see UPDATES),
December 19, 2009 WiFied (Los Angeles, CA USA) - See all my reviews
This review is from: ClearPlay HD Upconvert DVD Player with 12-month Membership (Electronics)
For the past several months, ClearPlay won't work with newer rental DVD's. Apparently, Netflix and Blockbuster have changed something to do with the catalog numbers of the rental DVD's, meaning that ClearPlay can't make the filters for them. If you are wanting to use this with rental DVD's, call ClearPlay first to find out if they've corrected this. But it does work pretty well with older or purchased DVD's.
UPDATE 1/23/10 - Talked with Clearplay tech support, and the situation regarding the above has apparently changed. Filters are now being created for new rental disk releases, and they are moving backwards through their catalogue of 3700 movies to revise the filters so that previous rental releases that didn't have filters will now have filters that work. Clearplay recommended going with Netflix over Blockbuster to reduce your problems with filters and rental disks.
UPDATE 10/22/2010 - This latest version of the Clearplay DVD player - 747 HD Upconvert - fixes...Read more
