LG BD 370 Network Blu-ray Disc Player

Comment: Have had this player less than a year. I have all the software/firmware updated. Now the player will not play four different discs of the Blu Ray DAYBREAKERS. I got three copies from Netflix and one from Blockbuster. None will play properly. Called LG support and they took my info and said they would work on a new update and send me a disc within a week to ten days despite the fact that my player is connected to the 'net. They called me back and told me they did not have a newer update and to call them back to see what they could do. When I called back they said there was nothing they could do and that they would not honor my one year warranty because it only covers "parts and labor" and not the update. They told me I would have to wait for them to develop a new update but would give me no timeline as to when they would be able to develop an update. So, LG is going to develop an update for a player they no longer sell? Doubt that. LG rep also stated that LG could not guarantee that their player could play every Blu Ray disc on the market! What??? It's a BLU-RAY PLAYER!!! It should at the very least play BLU-RAY DISCS!!! LG has offered me no solution and I am stuck with a player that may not play current newer Blu-Ray discs! They will not provide me with an update, they will not fix my player, they will not replace my player...all this in LESS THAN A YEAR of having this device!!! LG is an unscrupulous company selling products they know may not work!!! AVOID THIS AND ALL OTHER LG PLAYERS OR YOU MAY GET STUCK WITH A PLAYER THAT MAY NOT FUNCTION!!! You have been warned!!!"

Comment: I have had this DVD player for nearly a year. I just purchased my first HDTV and wanted to make the most of it. I also purchased this DVD player for the Netflix streaming capabilities. At the time, the price of this player was quite low (below $150). Since then, the price of electronics has dropped significantly. Anyway, I am getting off track.

Set-up was very simple. Just plug in the DVD player, connect to your TV with an HDMI cable and connect to your router (for internet usage). As others have noted, this player does not have wireless capability, which can be irritating if you don't want to keep your modem/router right next to your TV or Blu-ray player. I played "Cars" to see how the player worked and how the DVD looked on my TV. I have to say it looked amazing. I also streamed Netflix with this player. Netflix streams constantly and looks good, as well. I have not had any problems. I've watched a few Youtube videos, but Youtube doesn't look good on the big screen.

The problems I've encountered with this player are that sometimes it seems to freeze up while using Netflix. What I mean by this is that although the Netflix video plays, the player won't acknowledge the remote if you try to hit pause, rewind, stop, etc. It will also not allow you to return to the home screen when the remote/player is "frozen." You have to restart the player manually. The remote is also a little difficult to use, in my opinion. Disc menu, home menu, display, are all quite confusing because you never know what screen you'll be taken to when you hit any of these. I am also not sure what the four multi-colored buttons (A-D)are meant for. I gave the unit 4 stars for those reasons.

Comment: I've had this BD370 for a few months. Since I installed it, the sound would frequently not match up with the video. This was a problem with streaming and DVD.I also had the problem of very slow loads and simply not having any video output. I called LG tech support today and was told it was the player that needed to be serviced and that the charge would be $69 for labor (parts are still under warranty). I've decided not to get it repaired and just buy a new non LG player. LG tech support was average and I got the response I expected but after reading reviews of LG's and throwing in my own LG experience I'd much prefer another brand.

If you're considering this BD370 model, please don't. Really, please don't. At the least go with another well reviewed model if not another brand.

Comment: We were very excited to get such a great deal on this player, but that didn't last long. First of all, this unit has been DISCONTINUED per the LG site. Since it's our first bluray, and although most of our pc and other equipment is wireless, we didn't read anything about needing more equipment before we could stream Netflix, et al. This unit is NOT wireless, and requires an expensive Ethernet adapter to perform streaming fm Netflix. The manual also suggests that your picture/sound quality will be compromised if you're not directly connected to your router or not too far from it. Whoa...how many of you have this luxury in your wireless environment? Would love to return it, but that's not an option!!!

Comment: My LG is 8 months old and stopped reading disc. Called their service department and they want to charge me $70 for a new player becuse there is only a 90 day warranty. This is the last LG prodcut I will ever buy. Poor product quality and terrible warranty and service.