13 of 15 people found the following review helpful
Disappointment,
June 12, 2011 SC Reader - See all my reviews
This review is from: Philips BDP5506/F7 1080p Blu-ray Disc Player - Black (Electronics)
I bought one of these from Wal-Mart because of the ability to access the internet with your PC through the MediaConnect feature but was unable to download the required software from Philips' site or get any tech support who could help or understand what the issue might be with the Philips site.
The instructions tell you to enter a code found on a CD with the player. There is no CD. The set-up menu tells you to go to [...] and enter a code you can find on the player's set-up screen.
I tried this multiple times on multiple browsers on multiple computers and kept getting this message:
"Wi-Fi MediaConnect has encountered an internal error. Sorry for any inconvenience. Please try again later."
No luck with either phone, chat or e-mail support.
I can't fathom why such a large international company can operate this way.
I'm done and will return the player.
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4 of 4 people found the following review helpful
Phillips 5506/F7 Bue-ray DVD player,
August 6, 2011 customer - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Philips BDP5506/F7 1080p Blu-ray Disc Player - Black (Electronics)
internet service reception irratic, sometimes comes through, sometimes fails. DVD player very nice HD. Tollfree support was excellent but didn't resolve problem
1 of 1 people found the following review helpful
Love it~,
October 25, 2011 Tippy (WI) - See all my reviews
This review is from: Philips BDP5506/F7 1080p Blu-ray Disc Player - Black (Electronics)
I bought this at walmart with my Vizio 3d TV and I must say the 2 of them together is a god send! I love love love I can update my facebook status and listen to pandora all on my tv all at the same time!!!all the apps work great! so I put another one in my cart for my big screen in the family room!
(7 customer reviews)